FAQs
Ordering
How do I place an order?
How do I place an order?
Simply browse our sweet selections, add your favourites to your mix, and head to checkout. It’s that easy!
Can I customise my pick'n'mix?
Can I customise my pick'n'mix?
Yes! You can build your own custom pick'n'mix here.
Simply choose the type of sweets, the format and then the sweets you would like in your custom mix.
Is there a minimum spend?
Is there a minimum spend?
No, you can order as much or as little as you want!
Shipping
What countries do you ship to?
What countries do you ship to?
As a UK based business, we currently only ship within the UK. If you would like to place an order for international delivery, please just contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).